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Terms and Conditions

Welcome to Aarakkaal! We offer a range of services, including hired drivers, valet parking services, B2B driver services, and multi-vehicle driver arrangements. By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

Acceptance of Terms

By using our services, you confirm your acceptance of these terms and conditions. If you do not agree to these terms, you must not use our services.

Service Description

Aarakkaal provides:

  1. Hired Driver Services: Personal driver hiring for individuals or groups.
  2. Valet Parking Services: Valet parking for events, businesses, or individual needs.
  3. B2B Driver Services: Driver hiring services tailored for business needs.
  4. Multi-Vehicle Driver Services: Coordination and provision of multiple drivers for various vehicles simultaneously.

User Obligations

You agree to:

  1. Provide accurate, current, and complete information about yourself as may be prompted by any registration forms on the Website.
  2. Maintain the security of your password and identification.
  3. Maintain and promptly update the registration data, and any information you provide to Aarakkaal, to keep it accurate, current, and complete.
  4. Accept all risks of unauthorized access to the information and registration data.

Payment Terms

Fees for our services are due as stated on our website or as agreed upon in the contract. We accept various forms of payment, which are processed securely. All fees are non-refundable, except as otherwise provided in our Refund Policy.

Cancellations and Refunds

Specific cancellation policies and refunds will depend on the particular service provided. Please refer to our Refund Policy for details.

Intellectual Property Rights

The content on the Aarakkaal website is owned by or licensed to us and is protected by copyright and other intellectual property laws. You may not use content from our website unless authorized by us or permitted by law.

Limitation of Liability

Aarakkaal will not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services.

Indemnification

You agree to defend, indemnify, and hold harmless Aarakkaal and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, or b) a breach of these terms.

Modifications to Terms

We reserve the right to modify these terms at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Note : Payments for services can be made to the driver either in cash or via digital payment. The amount should be settled after the trip. Service tariff charges are subject to variation during festivals, holidays, auspicious days and peak times due to high demand. The cancellation fee is Rs 100. Night charges apply from 10 PM to 6 AM (10 PM to 1 AM - Rs 100; 10 PM to 4 AM - Rs 200). Early morning charges of Rs 100 are applicable if driver is hired before 5:59 AM.

2024 - 2024, AARAKKAAL SERVICE